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CAREER IN THE HOTEL INDUSTRY

TRAINING PROGRAMME

For taking up hoteliering as a profession, a specialized training programme has to be undertaken after passing 10 + 2 or equivalent with English as compulsory subject. The National Council for Hotel Management and Catering Technology conducts a joint entrance test for admission to the three-year diploma programme in hotel management for institutes affiliated to the council. To appear in the examination, the candidates should not be more than 22 years of age as on July 1 of that year - maximum age is relaxable up to 25 years for Scheduled Caste/Scheduled Tribe candidates. Fifteen percent seats are reserved for SC and 7.5% for ST candidates.

The examination (which is of the objective type) tests the candidate's ability in

(a) Reasoning and Logical Deduction

(b) Numerical Ability and Scientific Aptitude

(c) General Knowledge and

(d) English Language.

Those who qualify the written test are called for an interviews held at Calcutta, Chandigarh, Chennai, Delhi, Luknow, Mumbai. The final selection is based in the candidate's combined performance in the written examination and interview.

There are a number of other institutes, affiliated to various universities, which impart training in hotel management at the diploma and degree levels. Some of the reputed hotel groups also conduct their own training programmes.

POST-GRADUATE COURSES

Post-graduate courses in hotel management are available for those who want to specialize in a particular field. The details of some of these courses are given below: PG Diploma In Hotel Administration The duration of the course is one and a half years. The candidates should be below 35 years. He /she must have completed a 3-year diploma, or degree course in hotel management with relevant experience. This course is available at the Institute of Hotel Management and Catering Technology, Mumbai and New Delhi. PG Diploma In Accommodation, Operation and Management This course is of one and a half year duration, and the eligibility is graduation. The age of the candidate should be below 20 years. Female candidates are generally preferred. This course is available in various National Council Institutes. The Department of Tourism has set up an Indian Institute of Tourism and Travel Management at Gwalior for imparting training to tourism personnel.

OTHER TRAINING PROGRAMMES

Those who have passed matriculation (10th) examination and are aspiring for a career in hoteliering may undergo training of one and a half year duration in any of the food craft institutes located all over the country. Courses in cookery, bakery and confectionary, restaurant and counter service, hotel reception and book keeping, house keeping, canning and food preservation etc. are available in food craft institutes. The admission is on the basis of marks obtained in the qualifying examination.

APPRENTICESHIP PROGRAMME

The Apprenticeship Act of 1961 stipulates that all public and private sector employers in certain technical and trade fields, including hotels, have to take a fixed number of apprentices. Apprenticeship consists of basic training followed by on the job training. Various jobs inn the hotel industry, such as those of cook, steward, housekeeper, baker and confectioner, receptionist and hotel clerk, are covered under this scheme. The duration of training varies from one to three years. Matriculation or those having passed in equivalent examination are eligible to apply for this training programme. It is not necessary that an apprentice gets a job in the same hotel he/she completes his/her apprenticeship.

EMPLOYMENT OPPORTUNITIES

A course in hotel management provides opportunities for work not only in the hotel industry but also in the railways, airlines, hospitals, industry canteens, defence services and in the teaching departments of various hotel management institutes. Defence Services The Indian Army has openings for those trained in hotel management and catering in its catering services. It recruits Jr. Commissioned Officers in the age group of 21 to 27 who have passed 10 + 2 with science and possess one year course certificate from a recognized craft institute.

Self-Employment
There are ample opportunities for self employment for a person trained on hoteliering. A person having business acumen, initiative, ability to take risks, knowledge about hotel industry, etc. may prepare a project feasibility report and start his/her own project. The project could be a hotel, restaurant, bar, mobilevan or outdoor catering services. Small scale ventures such as a bakery, confectionery shop, mobile kitchenette may also be undertaken. Contrasts of catering form airlines, railways and other corporate houses may be arranged. Another option is to start consultancy services after gaining good experience in a hotel. A consultant may be required to advice the party on hotel construction, operation and development and can charge a certain percentage of the total cost as the consultancy fee.

Opportunities Abroad
There is a good demand for trained and experienced hotel professionals all over the world, particularly in the developing countries of Asia, the Middle East and Africa. A good number of trained hotel personnel have migrated to West Asian countries, Australia, Canada, Germany and New Zealand, and some of them have even set up their own business centers.

Employment Scenario
The hotel and catering industry is a major component of the travel industry. A boom in tourism invariably provides a boost to the hotel and catering industry. In fact, the hotel industry is the fastest growing industry in the world, and for India it is one of the largest sources of foreign exchange earning. The number and size of hotel chains in the country have grown significantly. More and more hotels are coming up in the private sector. The concept of 'heritage hotels'- converting old palaces, havelies, etc. into accommodation units- has added a new dimension to the hoteliering industry.

It is said that one hotel room creates three direct jobs and six indirect jobs, on an average. Hence, there will be no dearth of well-paid jobs for trained hotel personnel. The representatives of hotels visit the campuses of the various institutes of hotel management to recruit graduating students. They are particularly on the look-out for dedicated young men and women who are highly motivated and have consciously chosen this profession. In the coming years, the rapidly expanding tourism industry is bound to increase the job market for professionals in the field of hotel management.

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